FAQ

 

 

Do I need to make advanced reservations?
It is recommended but not required.

 

What if I need to cancel or change my reservation? What happens if I
am late for my reservation?

Tickets are non-refundable and non-exchangeable. If you arrive 15
minutes late or less, we will allow entrance at that time.

 

Is there a minimum age to visit Frost?
No, however due to the temperatures we do suggest that you use your
best judgment with young children. In order to consume alcohol or enter
after 6 pm – guests must be 21 + with valid identification.

 

Is Frost open all year round?
Yes, 7 days a week, year round with the exception of select holidays.
Please refer to the “About” section of the website for more details.

 

How cold is Frost and is everything made of ice?
Frost Ice Loft houses New England’s only permanent indoor lounge
designed and furnished entirely of ice. Maintained at a brisk 21 degrees,
guests of all ages can enjoy a transportive experience within the dramatic,
artfully sculpted lounge.

 

Does Frost use a lot of energy?
Frost actually uses LESS ENERGY than the outdated office space that
was previously here – and we view it as a textbook example of what can
be achieved with minimal energy when using intelligent design.

 

What should we wear to be comfortable inside Frost?
Insulated capes and gloves are provided with admission. We do suggest
closed toe shoes, as your feet may get cold otherwise we offer boot rentals
on site for an additional $6.00.

 

What if I want to bring a group – are there discounts?
Yes, we offer discounts on admission for groups of 15 or more. Please visit
our group page of the website or call 617-209-4894 to speak to our Sales
Department.

 

Can I buy out the entire Loft for a private party?
Yes. Please contact our Sales Department for availability, packages and
prices of the Ice Loft and Gallery at 617-209-4894.

 

What type of drinks do you offer?
Frost offers a full bar serving premium spirits, featured cocktails, local
brews, wine and non-alcoholic selections that change seasonally.
Please note: due to the unique conditions of Frost Ice Loft, we have a
strict house policy of 3 alcoholic drinks maximum.

 

Is food served inside Frost?
No. However, there are dozens of wonderful food options in and around
Faneuil Hall.

 

 

CONTACT

Feedback or questions about our ice lounge, group events or reserving the Gallery? Click on the link below.